Automated transcription service Otter is making some huge adjustments to its choices for each free and paying clients. Largely, the corporate is downgrading its options — lowering the variety of audio imports customers could make; the size of audio they’ll transcribe every month, and so forth — although it’s giving free customers entry to some new instruments.

One of many greatest adjustments, although, is that free customers will not be capable of entry their full again catalogue of recordings. As an alternative, they’ll solely have entry to the latest 25. The remainder might be “archived” — that’s, they’ll nonetheless exist on Otter’s servers, however customers must both delete different conversations to entry them, or pay to improve to Otter’s “professional” plan.

This and different adjustments to the service will kick in on September twenty seventh, so any free customers with greater than 25 recordings could need to obtain their again catalogue earlier than then. After September twenty seventh, free customers will nonetheless be capable of entry these recordings (by downloading then deleting audio recordsdata one by one) however it’ll be extra of a problem.

The adjustments to Otter’s free and paid plans in full.

You possibly can see the complete vary of adjustments within the picture above, and Otter additionally has a helpful FAQ on what’s completely different. The overall upshot, although, appears to be that the corporate has been too beneficiant to customers, and now must nudge extra folks onto its paid plan (which: honest sufficient! They’ve bought to generate income in some way).

It’s not all dangerous information, although: Otter is giving some new methods to free customers too, together with entry to an auto-join characteristic for conferences and free AI-generated summaries of recordings. These options had been first added for paid customers earlier this 12 months, as a part of Otter’s plan to place itself not simply as a transcription device, however as a multi-purpose work hub.

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