Microsoft has acknowledged a problem the place Outlook on Home windows will cease responding or crash while you view Uber receipt emails. The difficulty began just lately in what Microsoft calls the Present Channel Model of Outlook that’s accessible for Microsoft 365 subscribers. Microsoft is growing a repair, nevertheless it gained’t be accessible till Patch Tuesday on August ninth.

In a assist word, noticed by BleepingComputer, Microsoft explains that opening, replying to, or forwarding an Uber receipt e mail will trigger this difficulty. Uber makes use of “complicated tables” in its emails, and it seems that Microsoft Phrase, which Outlook makes use of to view emails, is struggling to render these tables.

Outlook crashing on Home windows when reviewing an Uber e mail receipt.
Picture: Microsoft

“The Phrase Staff has carried out a repair that will probably be launched to the Beta channel shortly for repair verification,” explains Microsoft. “We at present estimate the repair to exit to manufacturing Present Channel on Patch Tuesday August ninth, 2022.”

IT admins can use a workaround to repair the difficulty, reverting to a earlier construct of Workplace that works superb with Uber emails. That implies the difficulty was launched by an Workplace replace moderately than a change in Uber emails. Both method, the issue must be rectified subsequent Tuesday.



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